Kinetic CRM
Control Over all Points of Contact with your Customers and Prospects
Customer Relationship Management(CRM) provides the information and oversight to deliver the best possible customer experience at every touchpoint. Connecting employees, departments, and supply chain partners with Kinetic capabilities empowers your whole company to be more responsive.
Manage contact interactions through effective task management
Strengthen your sales force by synchronizing essential CRM data
Enhance your customer experience with data-driven insights that help you stay one step ahead of the competition
Streamlined Pipeline Activities
Help your sales team manage the complete prospect-to-customer life cycle, give accurate revenue forecasts to management, and automate many administrative tasks with CRM tools. You’ll get the big picture at every stage of the customer journey.
Maximized Customer Satisfaction
Keep in touch with your customers and prospects by promoting responsive, respectful, and proactive interaction. Elevate customer service by documenting and sharing communication with the entire organization, while overseeing contact interactions through task management.
Improved Quality Control
Boost operations, enhance quality, and anticipate customer and supply chain changes with enterprise data and predictive analytics. Stand out from the crowd with BI solutions that tackle today’s challenges while building tomorrow’s business.
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FEATURES
Contact Management
Manage contact information for your customers, suppliers, and vendors—access it from any device, so every member has accurate information.
Opportunity Management
Opportunity Management helps you convert more prospects into customers, target the highest value opportunities, and increase sales revenue.
Case Management
From initial call to resolution and follow-up, Case Management is a customer-focused solution for personalized, high-quality service.
Marketing Management
Marketing Management enables you to measure the success of marketing campaigns, understand your target market, improve communications, and build prospect relationships.
Epicor Commerce
Empower your sales force by providing mobile access to the entire CRM suite of capabilities on any iOS or Android device. You can manage the sales cycle from lead to quote—anytime, anywhere.
Integration to Salesforce.com
Deliver a modern eCom experience while meeting the unique needs of business buyers—including special promotions, price lists, repeat purchases.
Global Cloud ERP Built for Manufacturers
Kinetic is a global cloud ERP solution designed for and with manufacturers, helping them maximize profitability with real-time business intelligence and built-in collaboration tools. Powered by the industry expertise of Epicor, Kinetic has the functionality to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits.
MORE THAN EXPERTISE
ERP Solution Provider
ONE Pacific is the only team in Taiwan's industry composed entirely of Oracle ERP certified experts. With us, your business will not only maintain its leading position in Taiwan but also stand out on the global stage.
20
Years
Global Experience
With two decades in Oracle NetSuite, we provide expertise from e-commerce to ERP.
100
Enterprises
Featured Widely
Many global enterprises endorse our services, backed by our internationally-versed tech team.